Privacy Policy

Last updated: May 28, 2026

Records Research Desk ("we," "our," "us") is a service of Washington Investment Group. This policy explains how we collect, use, and protect information you give us.

Information we collect

We collect information you voluntarily provide to us through our contact form or in response to outreach we send you. This may include:

Your name
Your email address
Your phone number (if you choose to provide one)
The content of any message you send us

We also collect basic, anonymized website analytics (page views, referrers) so we can understand how visitors use the site.

How we use your information

We use the information you provide solely to:

Respond to your inquiry
Continue any records‐research correspondence you've initiated with us
Send you follow‐up text messages or emails related to that correspondence, if you've opted in

We do not sell, rent, or trade your personal information to anyone, ever.

Text messaging & SMS consent

If you check the SMS consent box on our contact form and provide a phone number, you agree to receive recurring text messages from Records Research Desk regarding your inquiry and any related research follow‐ups. Message frequency varies. Message & data rates may apply. You may opt out at any time by replying STOP. Reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors who help us deliver the service is permitted only as described in the next section.

Sharing of information

We share your information only in these limited circumstances:

Service providers we rely on. We use trusted vendors (for email, SMS delivery, web hosting, and form processing) who handle data on our behalf and only to deliver the service. These vendors are contractually bound to protect your data and use it only for the agreed purpose.
Legal requirements. We may disclose information if required by law, court order, or to protect our legal rights.
With your consent. Any other sharing happens only if you've expressly asked us to do so.

How we protect your information

We use industry‐standard safeguards to protect the information you give us, including encrypted transmission (HTTPS) and access controls. No system is perfectly secure, but we treat your information with the same care we'd want our own treated.

Your choices

You can:

Ask us at any time to see, correct, or delete the information we have about you.
Opt out of SMS at any time by replying STOP.
Ask to be removed from any further outreach by replying to any of our messages, or by emailing us at alexlovesresearch@gmail.com.

Children's privacy

Our service is not directed to children under 13 and we do not knowingly collect information from them.

Changes to this policy

If we update this Privacy Policy, we'll post the revised version on this page and update the "Last updated" date at the top.

Contact us

Questions about this policy, or about information we have on file for you? Email alexlovesresearch@gmail.com or write to us at:

Records Research Desk
c/o Washington Investment Group
5922 N Lawrence St
Philadelphia, PA 19120